Unleash the Power of Oracle CX Transformation with LTIMindtree’s Expertise
Many businesses today lack the deep customer insights which primarily drive loyalty and result in higher returns on Customer Experience (CX) investments. Some companies focus too heavily on short-term outcomes rather than long-term growth strategies. Many find it difficult to showcase the best Return on Investment (ROI), making it challenging to justify investing in efforts to improve customer experience.
LTIMindtree, in partnership with Oracle CX, provides a comprehensive customer experience transformation solution to help businesses overcome these hurdles. Through our specifically designed Oracle CX-powered solutions enable businesses to drive growth, loyalty, and profitability. Discover how our offerings can drive sustained enterprise growth and elevate customer experiences, enabling enterprises to get to the future, faster, together with Oracle Cloud.
Offerings
Our offering provides a comprehensive range of services to transform customer experience in association with Oracle CX (sales, marketing, and services solution)
We offer actionable insights, efficient implementations, and the integration of advanced technologies to streamline operations and achieve superior customer experience. Our offerings include:
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CX assessment and blueprinting to evaluate maturity
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Launching new initiatives with risk-free implementation
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Enhancing existing CX landscapes to optimize ROI and address gaps
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Enriching solutions with digital levers like AI-ML, Internet of Things (IoT), bots, and Robotic Process Automation (RPA)
Value Proposition
Manufacturing domain expertise
Vertical industry solutions for end-to-end CX value chain
Duck Creek, rules-based predefined business requirement templates for all platforms helps to optimize requirements cycle time by 25%
Certified consultants
Certified CX consultants provide comprehensive solutions for multiple customers
Minimize Coverages, Pages and Forms configuration efforts by up to 30% enable to achieve faster time to build and state roll-outs
Ready-made UI themes and templates
Modern CX stack commerce application design
Rapid implementation kit
Leverage Canvas Direct-to-Consumer (D2C) Xpress and Enclose framework
Pre-built plug-and-play integrations
Comes with back-end Enterprise Reporting Optimization (ERO), taxation, payment gateways, and logistics systems
RPAs and bots
Improve operational efficiency, especially in field service
Our Assets
Payment solution
Integrate Oracle Communications Consulting (OCC) with CyberSource for credit card payments.
Mobility-based field service
Get real-time view of product’s availability, price, part ordering, and debrief work order.
Shopping behavior analytics
Track user sessions to understand shopping behavior, popular searches, and drop-off points.
Resources
Meet Our Experts
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Book a Meeting with Our Top Oracle Experts
Santosh Borse
Vice President, Global Sales Office, LTIMindtree
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Satyajit Rajput
Principal Director, Oracle Practice, LTIMindtree
Nitin Mahajan
Associate Vice President & Global Head, Oracle Cloud Applications, LTIMindtree
Prasad Patkar
Director, Oracle Practice, LTIMindtree
Ankit Gupta
Associate Director, Oracle Practice, LTIMindtree
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 82,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltimindtree.com/